Casio announces keyboard adaptor recall

At MusicEDU it is important to us to keep you safe as well as informed. Continue reading for details regarding the recall of a Casio Keyboard Power Adaptor that is made by Shiriro. Plus, read the instructions on how you can have yours replaced. 

Casio Announces Keyboard Power Adaptor Recall

Model: AD95 / AD95BP / AD5: 2016 manufacture

Date Code: 1601 to 1612

Defect: In some cases, the adaptor may split apart resulting in the exposure of electrical components.

Hazard: This could potentially result in electric shock. 

Casio assures that the distributor Shriro Australia will replace all adaptors with the above-mentioned manufacture date range. Follow these instructions:

Retail store stock

  1. Please carefully check all your stock of adaptors, remembering there are adaptors inside the carton of many keyboard models as well as separate adaptors.

  2. Send an email to the dedicated retailer recall address with an exact list of your identified recall stock. Include a purchase order for exactly the same quantity of replacement adaptors, at the usual price. Shriro will arrange to send you replacement adaptors, listed on an accompanying invoice. See contact information below.

  3. Shriro's Claims team will contact your store and issue an RA number for the return and credit of the recalled adaptors.

  4. Please note this procedure is as per the ACCC's requirements and is not flexible.

For more information regarding replacements, review the diagrams below or go to: Call Shriro's dedicated number: 1300 134 373